This privacy policy describes how we handle your personal information. We collect and use personal information to help the Our Smart Society website or mobile application("Our Smart Society", owned and operated by Our Smart Solutions LLP.) work and to keep it safe (details below). In formal terms, Our Smart Solutions LLP, acting itself and through its subsidiaries, is the "data controller" of your personal information.
Collection: Information posted on Our SmartSociety is obviously available to you society/building complex members. Therefore, if you choose to provide us with personal information, you are consenting to the transfer and storage of that information on our servers. We collect and store the following personal information:
Usage: We use users' personal information to:
Disclosure:
Access, Modification, and Deletion: You can see, modify or erase your personal information by reviewing. Contact customer support at support@ossapp.in to review any personal information we store that is not available on Our Smart Society. There may be a charge associated with such requests but these will not exceed the amounts permitted by law. We delete personal information when we no longer need it for the purposes we described earlier. We retain personal information as permitted by law to resolve disputes, enforce our policies; and prevent bad guys from coming back.
Data Security: We use a number of mechanisms (encryption, passwords, physical security, SSL) to protect the security and integrity of your personal information against unauthorized access and disclosure. Unfortunately, no data transmission over the internet can be guaranteed to be completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.
Confidentiality of Information: Users who use any of the features on Our Smart Society agree and accept that they have been fully informed by Our Smart Society that the use of features may lead to publication, to all users of Our Smart Society, of any personal information posted by them while using any specific feature on Our Smart Society. Users further agree that the authenticity of, and consequences from the posting by users of any personal information of themselves or any other person, are the sole responsibility of the user. Users further agree and accept that the terms of the Privacy Policy will be applicable to the use of all features, existing and new. However, the Users agree and accept that confidentiality of information posted on such features has been waived by the Users of such features themselves.
Use of WhatsApp Business API: OSSApp uses the WhatsApp Business API to send and receive customer communications. We collect and process your phone number and message content solely for providing our services. We do not sell or share this data with third parties.
If you wish to request deletion of your data, please refer to our Data Deletion Page.
General: We may update, upgrade, modify (partially &/or fully) this policy at any time, with updates taking effect when you next post or after 30 days, whichever is sooner. If we or our corporate affiliates are involved in a merger or acquisition, we may share personal information with another company, but this policy will continue to apply. Send questions about this policy to support@ossapp.in.